Conditions of Use
We at Casadeflores.es provide sales and customer support of our range of seeds
Our aim is to provide you with the highest levels of service possible.
Please feel free to contact us via our contact page at any time with any
questions, queries, complaints or comments you might have.
Ordering & Payment?
You can place your order right here from our website, direct online at and pay
via PayPal / Visa / Mastercard credit/debit card.
How Will I Know That You Have Received My Order?
Once you have completed checkout and payment online you will receive an email
confirmation receipt and acknowledgement of your order.
How Can I Pay?
We accept Pay Pal and all major credit cards. We do not handle
any information regarding your credit card. Your credit card is not charged
until final review & confirmation on your order via our website.
All goods are shipped within 2 working days by us to you via regular
postal shipping service & delivered to
the address you supply at time of order.
Please ensure you supply us with a correct address where you, or an agent on
your behalf can receive the shipped goods in person.
CHARGES: For all orders there are pre-set, calculated delivery charges that
apply to each package, depending on the weight of your order. These are
calculated, displayed and applied at the time of checkout.
If by the remote chance your item is sub-standard, damaged or incomplete or is
just not what you ordered, simply return it to our dispatch address. Be sure to
enclose a description of the problem along with the product in its packaging, and with your receipt, and we will send you a full refund or
replacement once we receive your order back.
If this is the case, you can return the item for an exchange or refund, but you
will need to cover the cost of return shipping yourself.
NOTE: We can only offer a refund up to 40 days maximum from date of payment.
You can also visit our forum for growing instructions and advice at